Verified Product FAQReviewed support knowledge for customers
Product Questions & Answers
Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
How long can the TUTT Laptop Power Bank 100W 20,000mAh charge my laptop or phone?
With its 20,000mAh capacity, this power bank can charge most laptops about one full time and smartphones up to 4-5 times, depending on your device's battery size, making it great for travel or busy days without outlets.
Does the built-in retractable USB-C cable work with all my devices?
The built-in USB-C cable is perfect for any device that charges via USB-C, including many laptops, tablets, and phones. For devices with USB-A or other ports, you can use the additional USB-A ports or your own cables.
How fast can this power bank recharge my devices?
Thanks to its 100W USB-C fast charging, the TUTT power bank quickly juices up compatible laptops and gadgets. Plus, it can recharge itself swiftly using a compatible 100W charger, so it's ready when you are.
Is this power bank safe to use with all my devices?
Absolutely. TUTT's power bank includes multiple safety protections like overcharge, overheat, and short-circuit safeguards, ensuring your devices stay safe during charging and giving you peace of mind.
Is the power bank easy to carry around despite its large capacity?
Yes! Despite the 20,000mAh power, it's designed compact and portable, fitting comfortably in bags or backpacks. The built-in retractable cable means less stuff to carry, making it super convenient for on-the-go charging.
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TUTT Gift Service
Simple gift note service
Send it with a personal touch.
Choose a TUTT product, add one greeting card, and send us the message exactly the way you want it included.
Option 1 · Checkout NoteLeave your message at checkout. We handwrite it on the selected card.
Option 2 · Custom 4×6 NoteCreate your note here, download it, and email it with your order number.
Hi Mom, Happy Mother's Day. I may not be there, but my heart is with you.
Love, Sara ♡
Use checkout notes or create your own handwritten-style note here for a more personal gift delivery.
1
Choose the product
Select the TUTT product you want to send as a gift.
2
Add a greeting card
Add one of the two greeting card options to your cart.
3
Add your message your way
Leave your message in the checkout note or create it on this page and send it to us after placing the order.
Greeting card options
Choose one greeting card option for your gift order. Use View Card to inspect the card photos, Add to Cart to add it directly through Shopify, or Go to Product Page for the full product page.
Want your own handwritten layout printed?
If you prefer to send your own handwritten note or small black-and-white drawing, use the 4 × 6 note designer below. After placing your order, download the image and email it to us with your order number.
Printing note: this is for black-and-white text and simple line drawings only. Photo printing is not supported for this service.
✎
Your message updates live here. Use Draw mode when you want to add a small handwritten line drawing with your mouse or finger.
Email request generator
After downloading the 4 × 6 note image, generate the email request below. Name, email, and order number are required so our team can locate the correct order.
Reminder: please attach the downloaded 4 × 6 PNG image to your email before sending. Custom note images are reviewed only to confirm they are appropriate for inclusion and do not contain offensive or unsuitable content.
