How to Connect
Unboxing
Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
Why is the screen not turning on when I connect the USB-C cable?
Please make sure your laptop’s USB-C port supports video output, also known as DisplayPort Alt Mode, Thunderbolt, or USB4. Some USB-C ports only support charging or data transfer and cannot send video to an external monitor. If your USB-C port does not support video output, please use the included HDMI to USB-C cable together with the USB-A to USB-C power cable.
Does the TUTT S8 require driver installation?
No. The TUTT S8 is designed as a plug-and-play portable monitor and does not normally require driver installation. If your laptop supports full-featured USB-C with video output, you can connect the screen directly using the included USB-C to USB-C cable.
Why is the screen not turning on when I connect the USB-C cable?
Please make sure your laptop’s USB-C port supports video output, also known as DisplayPort Alt Mode, Thunderbolt, or USB4. Some USB-C ports only support charging or data transfer and cannot send video to an external monitor. If your USB-C port does not support video output, please use the included HDMI to USB-C cable together with the USB-A to USB-C power cable.
Can I use the TUTT S8 with a MacBook Air or MacBook Pro?
Yes. The TUTT S8 can work with compatible MacBook Air and MacBook Pro models. For the simplest setup, use a full-featured USB-C port that supports video output. If the screen does not display through USB-C, please check whether your MacBook port supports external display output and make sure the cable is fully connected.
What cables are included with the TUTT S8?
The TUTT S8 package includes one USB-C to USB-C cable, one HDMI to USB-C cable, and one USB-A to USB-C cable. The USB-C to USB-C cable can be used when your laptop supports video and power through USB-C. The HDMI to USB-C cable is used for video, and the USB-A to USB-C cable is used to provide power when connecting through HDMI.
Can I adjust brightness, contrast, and volume on the TUTT S8?
Yes. The TUTT S8 includes onboard controls that allow users to adjust brightness, contrast, and volume. If the screen appears too dark, please check the monitor’s brightness setting as well as your laptop’s display settings.
Which display modes does the TUTT S8 support?
The TUTT S8 supports multiple display modes, including Extend Mode, Mirror Mode, and Portrait Mode. You can adjust these settings from your laptop’s display settings. On Windows, go to Display Settings. On macOS, go to System Settings > Displays.
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