Verified Product FAQReviewed support knowledge for customers
Product Questions & Answers
Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
Can I easily adjust the lighting on the TUTT 6" eReader for day and night reading?
Yes, the TUTT eReader features dual front lights with warm and cold tones. You can smoothly adjust the brightness and color temperature to suit your environment, making reading comfortable whether it's bright daylight or a dark room.
Is the storage big enough to hold a large library of books and documents?
Absolutely! With 64GB of internal storage, the TUTT 6" eReader can store thousands of eBooks, PDFs, and other documents, so you can carry your entire reading collection wherever you go.
Does the eReader support popular file types like EPUB and PDF?
Yes, it supports a wide range of formats including PDF, EPUB, TXT, FB2, MOBI, and HTML, ensuring you can read books from almost any source without hassle.
How does the battery life hold up for extended reading sessions?
The TUTT eReader offers excellent battery life, lasting up to 21 days on standby. This means you can enjoy weeks of reading on a single charge, perfect for trips or everyday use without frequent recharging.
Is the included protective case durable and easy to use?
Yes, the eReader comes with a lightweight yet sturdy protective case designed to safeguard your device from scratches and bumps while maintaining its slim profile. It's easy to open and close, making your reading experience more convenient and worry-free.
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Submit a Product Question
Ask a setup, compatibility, connection, or product-use question. You may also share helpful product knowledge based on your experience.
This form does not post your question publicly. It helps you prepare an email to info@tutt.world. Verified information may be reviewed and added to this FAQ section later.
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TUTT Gift Service
Simple gift note service
Send it with a personal touch.
Choose a TUTT product, add one greeting card, and send us the message exactly the way you want it included.
Option 1 · Checkout NoteLeave your message at checkout. We handwrite it on the selected card.
Option 2 · Custom 4×6 NoteCreate your note here, download it, and email it with your order number.
Hi Mom, Happy Mother's Day. I may not be there, but my heart is with you.
Love, Sara ♡
Use checkout notes or create your own handwritten-style note here for a more personal gift delivery.
1
Choose the product
Select the TUTT product you want to send as a gift.
2
Add a greeting card
Add one of the two greeting card options to your cart.
3
Add your message your way
Leave your message in the checkout note or create it on this page and send it to us after placing the order.
Greeting card options
Choose one greeting card option for your gift order. Use View Card to inspect the card photos, Add to Cart to add it directly through Shopify, or Go to Product Page for the full product page.
Want your own handwritten layout printed?
If you prefer to send your own handwritten note or small black-and-white drawing, use the 4 × 6 note designer below. After placing your order, download the image and email it to us with your order number.
Printing note: this is for black-and-white text and simple line drawings only. Photo printing is not supported for this service.
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Your message updates live here. Use Draw mode when you want to add a small handwritten line drawing with your mouse or finger.
Email request generator
After downloading the 4 × 6 note image, generate the email request below. Name, email, and order number are required so our team can locate the correct order.
Reminder: please attach the downloaded 4 × 6 PNG image to your email before sending. Custom note images are reviewed only to confirm they are appropriate for inclusion and do not contain offensive or unsuitable content.
