Verified Product FAQReviewed support knowledge for customers
Product Questions & Answers
Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
How easy is it to carry the TUTT eReader during travel or daily commuting?
The TUTT E603 is designed to be super lightweight and slim, weighing just 160g. Its compact 5.76" size and sleek protective case make it very easy to slip into bags or carry around all day without feeling bulky or heavy.
Can I expand the storage if 32GB internal is not enough?
Absolutely! The device comes with a preloaded 128GB SanDisk Extreme Pro MicroSD card, giving you plenty of space upfront. Plus, you can expand storage up to an additional 128GB via the microSD slot, so storing thousands of ebooks is hassle-free.
Will the touchscreen work well with the physical page-turn buttons?
Yes, the TUTT E603 combines both a responsive 5.76” E-Ink touchscreen and tactile physical page-turn buttons. This dual navigation setup lets you choose whichever feels more comfortable, whether you're flipping pages with buttons or tapping the screen.
How long does the battery last on a single charge?
With USB-C fast charging, the TUTT eReader offers up to 9 days of standby battery life. Actual usage time will vary based on your reading habits, but the efficient E-Ink screen and quad-core processor help maximize time between charges.
Does this eReader support my various ebook formats like EPUB and PDF?
Yes, the TUTT E603 supports multiple popular file formats including PDF, EPUB, TXT, FB2, MOBI, and JPG. This compatibility ensures you can easily read different ebook types without worrying about format limitations.
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Submit a Product Question
Ask a setup, compatibility, connection, or product-use question. You may also share helpful product knowledge based on your experience.
This form does not post your question publicly. It helps you prepare an email to info@tutt.world. Verified information may be reviewed and added to this FAQ section later.
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TUTT Gift Service
Simple gift note service
Send it with a personal touch.
Choose a TUTT product, add one greeting card, and send us the message exactly the way you want it included.
Option 1 · Checkout NoteLeave your message at checkout. We handwrite it on the selected card.
Option 2 · Custom 4×6 NoteCreate your note here, download it, and email it with your order number.
Hi Mom, Happy Mother's Day. I may not be there, but my heart is with you.
Love, Sara ♡
Use checkout notes or create your own handwritten-style note here for a more personal gift delivery.
1
Choose the product
Select the TUTT product you want to send as a gift.
2
Add a greeting card
Add one of the two greeting card options to your cart.
3
Add your message your way
Leave your message in the checkout note or create it on this page and send it to us after placing the order.
Greeting card options
Choose one greeting card option for your gift order. Use View Card to inspect the card photos, Add to Cart to add it directly through Shopify, or Go to Product Page for the full product page.
Want your own handwritten layout printed?
If you prefer to send your own handwritten note or small black-and-white drawing, use the 4 × 6 note designer below. After placing your order, download the image and email it to us with your order number.
Printing note: this is for black-and-white text and simple line drawings only. Photo printing is not supported for this service.
✎
Your message updates live here. Use Draw mode when you want to add a small handwritten line drawing with your mouse or finger.
Email request generator
After downloading the 4 × 6 note image, generate the email request below. Name, email, and order number are required so our team can locate the correct order.
Reminder: please attach the downloaded 4 × 6 PNG image to your email before sending. Custom note images are reviewed only to confirm they are appropriate for inclusion and do not contain offensive or unsuitable content.
