Verified Product FAQReviewed support knowledge for customers
Product Questions & Answers
Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
Can I use my prescription lenses with the TUTT AI Glasses GS10-V?
Yes! The GS10-V smart sunglasses support prescription lens replacements, so you can easily swap the photochromic lenses for your custom prescription ones without losing any smart features.
How do the GS10-V glasses help with noisy environments during calls?
The glasses have dual noise-reducing microphones that filter out background noise, combined with stereo speakers to ensure your voice comes through clearly, making calls smoother even in busy or loud places.
What makes the AI integration useful for daily life?
With AI features like intelligent object recognition and real-time voice and image translation, the glasses help you identify objects instantly and communicate effortlessly across languages—great for travelers and professionals on the go.
How long does the battery last and how do I charge the glasses?
The GS10-V offers long-lasting battery life to keep you powered through your day. Charging is simple and quick using the included magnetic charging cable—just attach it and you’re good to go.
Are the TUTT AI Glasses compatible with my smartphone?
Yes! The glasses work with Android devices running version 6.0 and above, as well as iOS devices from 10.0 onwards. You can connect via Bluetooth 5.4 or Wi-Fi to access all smart features seamlessly.
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TUTT Gift Service
Simple gift note service
Send it with a personal touch.
Choose a TUTT product, add one greeting card, and send us the message exactly the way you want it included.
Option 1 · Checkout NoteLeave your message at checkout. We handwrite it on the selected card.
Option 2 · Custom 4×6 NoteCreate your note here, download it, and email it with your order number.
Hi Mom, Happy Mother's Day. I may not be there, but my heart is with you.
Love, Sara ♡
Use checkout notes or create your own handwritten-style note here for a more personal gift delivery.
1
Choose the product
Select the TUTT product you want to send as a gift.
2
Add a greeting card
Add one of the two greeting card options to your cart.
3
Add your message your way
Leave your message in the checkout note or create it on this page and send it to us after placing the order.
Greeting card options
Choose one greeting card option for your gift order. Use View Card to inspect the card photos, Add to Cart to add it directly through Shopify, or Go to Product Page for the full product page.
Want your own handwritten layout printed?
If you prefer to send your own handwritten note or small black-and-white drawing, use the 4 × 6 note designer below. After placing your order, download the image and email it to us with your order number.
Printing note: this is for black-and-white text and simple line drawings only. Photo printing is not supported for this service.
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Your message updates live here. Use Draw mode when you want to add a small handwritten line drawing with your mouse or finger.
Email request generator
After downloading the 4 × 6 note image, generate the email request below. Name, email, and order number are required so our team can locate the correct order.
Reminder: please attach the downloaded 4 × 6 PNG image to your email before sending. Custom note images are reviewed only to confirm they are appropriate for inclusion and do not contain offensive or unsuitable content.
