Verified Product FAQReviewed support knowledge for customers
Product Questions & Answers
Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
Can I replace the lenses with my own prescription lenses on the TUTT CY1 AI Smart Glasses?
Yes, the TUTT CY1 AI Smart Glasses are designed with a prescription-ready frame. You can easily remove the included anti-blue light or UV400 sunglasses lenses and have your optician fit your own prescription lenses into the frames, making them perfect for personalized everyday use.
How does the 8MP Sony camera on the TUTT CY1 Smart Glasses work and when can I use it?
The built-in 8MP Sony camera allows you to capture high-quality photos and videos hands-free by using the touch controls or the dedicated button on the frame. It’s great for travel, outdoor activities, vlogging, or quickly capturing moments without needing your phone. All content is stored on the 32GB internal memory, ready for you to transfer or share.
What makes the real-time translation feature on the TUTT CY1 Smart Glasses so useful?
With real-time translation supporting over 30 languages, you can have face-to-face conversations, read foreign signs, and navigate new places with ease. The glasses use AI to instantly translate spoken or written language, making them ideal for travel, business trips, or connecting with people from around the world.
How do I interact with ChatGPT and what can the AI assistant do on these smart glasses?
You can activate the built-in ChatGPT AI assistant using the easy touch or button controls. The AI can answer questions, provide recommendations, help with translations, or even help you compose messages without reaching for your phone. It’s designed for truly hands-free, on-the-go assistance during work, travel, or outdoor adventures.
What’s included in the box and how long does the battery last on the TUTT CY1 Smart Glasses?
Inside the box you’ll find the TUTT CY1 AI Smart Glasses, dual replaceable lenses (clear anti-blue light and UV400 sunglasses), a charging cable, anti-blue light test kit, and a user manual. Enjoy up to 4-6 hours of usage on a single charge, depending on features used. The IP67 water-resistant design ensures durability during all daily activities.
Submissions are reviewed by our team before being answered or added to this product FAQ section.
Submit a Product Question
Ask a setup, compatibility, connection, or product-use question. You may also share helpful product knowledge based on your experience.
This form does not post your question publicly. It helps you prepare an email to info@tutt.world. Verified information may be reviewed and added to this FAQ section later.
You May Also Like:
TUTT Gift Service
Simple gift note service
Send it with a personal touch.
Choose a TUTT product, add one greeting card, and send us the message exactly the way you want it included.
Option 1 · Checkout NoteLeave your message at checkout. We handwrite it on the selected card.
Option 2 · Custom 4×6 NoteCreate your note here, download it, and email it with your order number.
Hi Mom, Happy Mother's Day. I may not be there, but my heart is with you.
Love, Sara ♡
Use checkout notes or create your own handwritten-style note here for a more personal gift delivery.
1
Choose the product
Select the TUTT product you want to send as a gift.
2
Add a greeting card
Add one of the two greeting card options to your cart.
3
Add your message your way
Leave your message in the checkout note or create it on this page and send it to us after placing the order.
Greeting card options
Choose one greeting card option for your gift order. Use View Card to inspect the card photos, Add to Cart to add it directly through Shopify, or Go to Product Page for the full product page.
Want your own handwritten layout printed?
If you prefer to send your own handwritten note or small black-and-white drawing, use the 4 × 6 note designer below. After placing your order, download the image and email it to us with your order number.
Printing note: this is for black-and-white text and simple line drawings only. Photo printing is not supported for this service.
✎
Your message updates live here. Use Draw mode when you want to add a small handwritten line drawing with your mouse or finger.
Email request generator
After downloading the 4 × 6 note image, generate the email request below. Name, email, and order number are required so our team can locate the correct order.
Reminder: please attach the downloaded 4 × 6 PNG image to your email before sending. Custom note images are reviewed only to confirm they are appropriate for inclusion and do not contain offensive or unsuitable content.
