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Verified Product FAQReviewed support knowledge for customers
Product Questions & Answers
Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
Can I use my own prescription lenses with the TUTT GS11 AI Glasses?
Yes, you can! The GS11 AI Glasses are designed so you can easily swap out the default photochromic lenses for your own prescription lenses. Just take them to your usual optician, and they can fit in your custom lenses so you have all the smart features and clear vision, too.
How does the intelligent object recognition and AI assistant work in everyday life?
The GS11’s AI assistant can identify objects you see through the glasses, making daily tasks much easier. For example, it can recognize landmarks while traveling, identify products, or even give real-time translation for signs or menus when you’re abroad. Just ask or point—the glasses handle the rest, providing helpful info through the built-in speakers.
Is my privacy protected when using the 8MP HD camera and the AI features?
Absolutely. The GS11 AI Glasses only capture photos or process objects when you choose. Your photos and data are stored securely on your connected device, and you’re always in control of when the camera is used. No recordings happen automatically or without your permission.
How long does the battery last, and is it good for all-day use?
The GS11 AI Glasses are built for day-to-day convenience with a battery that lasts up to 8 hours of active use. Whether it’s a work day or hours of outdoor exploring, you’ll get reliable performance between charges. They also charge quickly, so you can get back to using them without much downtime.
Are the GS11 AI Glasses comfortable for daily wear and different activities?
Definitely. The GS11 Glasses are lightweight and have a durable frame, which makes them easy to wear all day—whether you’re working, running errands, or traveling. Plus, the photochromic lenses automatically adjust to light, so you’re comfortable both indoors and out. Their modern design fits most face shapes comfortably.
Can I use my own prescription lenses with the TUTT GS11 AI Glasses, and how easy is it to swap them?
Yes, the GS11 AI Glasses are designed to accommodate your prescription lenses. They feature replaceable frames, making it straightforward to swap out the original lenses for your personalized prescription ones. This ensures you enjoy all the smart features like the HD camera and AI assistant without compromising on your vision needs.
How does the real-time translation feature work, and is it accurate enough for travel or business use?
The GS11 AI Glasses come with an AI-powered assistant that provides real-time translation directly through the glasses. It's optimized for common languages and works by capturing spoken or written text using the HD camera, then translating it instantly. Many users find it reliable and highly useful for travel and business conversations, enhancing communication without needing extra devices.
What is the battery life like when using features like the HD camera and AI integration, and how do I charge the glasses?
The GS11 AI Glasses offer several hours of continuous use, balancing power for the HD camera and AI functions effectively. Typically, you can expect full-day use for casual wear and intermittent AI assistance. Charging is done via a convenient USB-C port, and it takes around 2 hours to reach full charge, ensuring you're ready to go quickly.
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Submit a Product Question
Ask a setup, compatibility, connection, or product-use question. You may also share helpful product knowledge based on your experience.
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