Product Questions & Answers
Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
Can I use the TUTT wireless phone charger with any phone, or is it only for certain brands?
The TUTT 15W Wireless Phone Charger supports all Qi-enabled phones, including popular models like iPhone 12 and newer, Samsung Galaxy, and Google Pixel. Just make sure your phone supports wireless charging, and it will work perfectly.
Will the cup warmer damage my mug or make it too hot to handle?
The USB-powered cup warmer is designed to gently keep ceramic or metal mugs warm at a safe temperature. It won’t overheat your mug, so you can comfortably hold it and enjoy your beverage without worry.
Does the charging stand hold my phone securely while I use it?
Yes! The TUTT charger features a stable bamboo base and an ergonomic tilt designed to keep your phone steady for hands-free viewing, whether you're on a video call or watching something.
Is the bamboo surface easy to clean and resistant to heat?
Absolutely. The natural bamboo finish is not only eco-friendly but also durable and heat-resistant, making it easy to clean and able to withstand the warmth from your cup and wireless charging without any damage.
Do I need any special cables or power adapters to use this charger?
No special adapters are needed. This charger comes with a USB power cable and can be plugged into any standard USB power source, like a laptop charger or USB wall adapter, so you can start using it right away.
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