Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
Can I connect the iLoop calendar to my family's different Google and iCloud calendars?
Yes! The iLoop 15.6” Digital Calendar easily syncs with multiple calendar services like Google, iCloud, Yahoo, Outlook, and Cozi. This means everyone in your family can keep their schedules updated and see shared events all in one place.
Do I need to pay any monthly subscription fees to use all the features?
No subscription fees at all. All premium features—including Wi-Fi photo and video frame, calendar sync, and the AI art gallery—come included with your purchase. You pay once, and enjoy everything without extra costs.
Is it difficult to upload family photos and videos onto the iLoop frame?
Not at all! You can easily upload photos and videos via the easy-to-use app from anywhere. Just connect your device to Wi-Fi, and your cherished memories will appear on the frame in no time, perfect for sharing with everyone at home.
Does the iLoop calendar have an SD card included if I want to expand storage?
The iLoop has 32GB built-in storage and supports expandable storage with an SD card, but please note that the SD card is not included in the box. You can purchase one separately and easily add it to the device to store more photos, videos, or files.
Is the touchscreen easy to use, and does it support multiple touches at the same time?
Yes, the 15.6” Full HD IPS touchscreen is very responsive and supports multi-touch. Whether you're flipping through photos or organizing your schedule, the touchscreen feels smooth and natural, just like a smartphone or tablet.
Submissions are reviewed by our team before being answered or added to this product FAQ section.
Submit a Product Question
Ask a setup, compatibility, connection, or product-use question. You may also share helpful product knowledge based on your experience.
This form does not post your question publicly. It helps you prepare an email to info@tutt.world. Verified information may be reviewed and added to this FAQ section later.