Product Questions & Answers
Frequently Asked Questions
Helpful answers about product setup, compatibility, connection, usage, and support.
How do I sync my handwritten notes from the TUTT Smart Pen to my phone in real time?
Simply pair the Smart Pen with your smartphone via Bluetooth using the BoardPen Pro+ app. Then, as you write on the included Smart Notebook, your notes will instantly digitize and sync in real time within the app on both iOS 12+ and Android 8.0+ devices.
Can I use the TUTT Smart Pen offline and still save my notes?
Yes! The TUTT Smart Pen and BoardPen Pro+ app allow you to write and save notes offline. Once you're back online, your notes will automatically sync to the app, ensuring you never lose your work even without a constant internet connection.
What formats can I export my notes in, and how easy is sharing?
You can export your notes in multiple formats including Word documents, PDF, PNG images, and MP4 videos if you've recorded audio. Sharing is straightforward within the app—just choose your desired format and share via email, cloud storage, or messaging apps directly from the BoardPen Pro+ app.
How do I recharge the TUTT Smart Pen, and how long does the battery last?
The pen is rechargeable using the provided micro USB cable. A full charge typically takes a couple of hours and provides several days of regular use, depending on how often you write and record audio. The lightweight design ensures comfortable use while lasting long.
Are replacement ink refills easy to install, and how many come with the set?
Yes, replacement ink refills are simple to install—just unscrew the pen tip and replace it with a new refill. The set comes with 5 replacement ink refills included in the box, so you’ll have plenty to keep writing without interruption.
How does the TUTT Smart Pen capture my handwriting and sync it to my phone or tablet in real time?
The TUTT Smart Pen works with the free BoardPen Pro+ app on your iOS or Android device. When you write in the included A5 Smart Notebook, the pen detects every stroke and transmits the digital data via Bluetooth instantly to your device. This means your handwritten notes appear on your screen in real time, letting you view, edit, or share them right away without any manual scanning or uploading.
Can I use the TUTT Smart Pen offline and still have my notes saved and synced later?
Yes! The pen can capture your handwriting offline while you’re not connected to your smartphone or tablet. It stores your notes internally and automatically uploads and syncs them to the BoardPen Pro+ app once the pen reconnects via Bluetooth. This feature ensures you never lose your work and can write anywhere, even without an internet connection.
Is the handwriting-to-text conversion accurate, and can I export my notes to common file formats?
The TUTT Smart Pen’s OCR technology converts your handwritten notes into editable text using the app. While the conversion is highly accurate for clear handwriting, minor adjustments may sometimes be needed. You can easily export your notes and audio-linked recordings into popular formats like Word documents, PDFs, PNG images, and MP4 videos. This flexibility allows you to share or archive your notes in the format that best suits your needs.
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